1. Introduction

• These Terms and Conditions govern your access to and use of our Website, including mobile web, mobile applications and products and services offered by us from time to time through the Website. By accessing and using the Website (including opening an account with us), you agree to be bound by these Terms and Conditions.
• Please read these Terms and Conditions carefully before using the Website, as they form a legally binding contract between you and us. If you do not agree to be bound by these Terms and Conditions, please do not use the Website or our Services.

2. The Terms and Licence Details

• These Terms and Conditions include and incorporate the following additional terms:
  • a) Product specific rules, which govern particular games, events and/or products ("Rules"). When you play any game or place a bet or wager using the Website, you agree to be bound by the Rules of any game you play (as set out in the game itself or in the "Help" section);
  • b) Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us; and
  • c) Promotional terms, which may apply in respect of promotions, bonuses and special offers (including any wagering requirements) related to the products or services offered through the Website from time to time ("Promotional Terms").
• The above terms constitute the entire agreement between the parties and supersede all previous agreements.
• The Website is operated by Bridge Technologies B.V., a company incorporated and registered in Curaçao, at Dr. M.J. Hugenholtzweg 25, Willemstad, Curaçao, company number 160264(0) (hereinafter "we" or "us"). We hold a remote operating licence from the Curaçao Gaming Control Board (GCB) under licence number OGL/2024/431/0231 ("Licence").

3. Your Account

Opening an Account

• In order to make a deposit and place a bet or wager using the Website, you will need to open an account with us on the Website ("Account"). When registering an Account, you will be required to provide certain personal information, including your name, date of birth, address, telephone number and email address. All information supplied by you must be accurate and complete. You must keep your registration and Account details up-to-date. If any of your Account details change you should notify us immediately by contacting our Customer Services team ([email protected]).
• You may only open one Account on the Website. Duplicate accounts are prohibited and will be closed and Withdrawable Funds, if any, returned. We do not operate a credit facility, and you may only place a bet or wager with funds held in your Account.
• When you open an Account, you will be required to choose a unique username and password. You must keep your username and password secure and confidential and not share it with anyone else. You must not allow any other person to use your Account. You accept that any actions taken using your Account will be considered to have been taken by you and any bets or wagers placed using your Account will be considered valid.
• You must not open an Account or use the Website if you are located in a jurisdiction in which placing a bet or wager using the Website is unlawful or contrary to any applicable regulation. You are responsible for determining whether your use of the Website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is not illegal in the territory where you reside.
• Any bet or wager placed via your Account must be for your own benefit and not for the benefit of any third party.
• You are not permitted to register an Account or place a bet or wager via the Website if you are under 18 years of age. You will not be able to make a deposit until we have verified that you are 18 years of age or over.
• We reserve the right to refuse to open an Account for any reason, including failure to meet our age or identity verification checks.

Verification Checks and Source of Funds requests

• It is important that we are able to positively identify our customers to comply with both regulatory requirements and to help ensure the security of accounts. In order to achieve this we may request information to verify your identity and the source of the funds you use to bet with.
• Your full name, date of birth and address must be successfully verified prior to being able to make a deposit. Verification must be fully completed prior to making a withdrawal. Where such information is required, your Account may be subject to certain restrictions until you have provided the requested information and documentation.
• We will process any personal information provided to us or otherwise held by us relating to you in the manner set out in our Privacy Policy.

Deposits and withdrawals

• To place a bet or wager for money using the Website, you need to deposit funds. You promise and represent to us that: (a) you are not depositing funds originating from criminal or unlawful activities; (b) the payment card details supplied by you are yours as the registered account holder and the relevant card has not been reported as lost or stolen; and (c) all payments made into your Account are authorised and you will not attempt to make any chargebacks, reversals or otherwise cancel any deposits into your Account.
• You agree that any financial transactions (e.g. deposits, withdrawals) on your Account will be handled by us directly or through a third-party payment processing company ("Payment Provider"). Financial transactions may appear on your card statement as "BRIDGETECH". Payment agent company for some payments is Bridge Technologies (Cyprus) Limited with registered address at Aigyptou 12, Nicosia, 1097 Cyprus, company registration number HE 440867.
• Once your Account has been opened, you will be able to credit funds to it by requesting an electronic transfer of funds using any of the means set out on the Website. Only when your deposits are reconciled and cleared by the relevant Payment Provider will your Account be credited with the funds.
• Unless specifically authorised by us in writing, the limits on deposits into, and withdrawals from, your Account are:
  • Minimum Single Deposit: £10 / €10 (or currency equivalent)
  • Maximum Single Deposit: £1,000 / €1,000 (or currency equivalent)
  • Minimum Single Withdrawal: £5 / €5
  • Maximum Single Withdrawal: £50,000 / €50,000
  The number of withdrawals you can make is not limited. If you wish to withdraw more than the Maximum Single Withdrawal amount, you will be required to make multiple withdrawal transactions.
• You must notify us if any sum is incorrectly credited to your Account. We are entitled to reverse such credits and/or recover such sums from you if you have withdrawn them.
• You may withdraw any Withdrawable Funds in your Account at any time by submitting a withdrawal request. "Withdrawable Funds" means the total funds in your Account (including all unspent deposits and winnings from wagers made with your deposits) excluding any funds that are subject to a restriction (including wagering requirements or other promotional play restrictions).
• On receipt of a withdrawal request from you, we will return the relevant funds to you (less a processing fee, if applicable) using the payment method with which those funds were originally deposited (unless we agree otherwise).
• If relevant in your jurisdiction, it is your responsibility to account to the relevant tax authorities for any winnings you receive via your Account.

Gambling Transactions

• We reserve the right to refuse the whole or any part of a bet if your Account is restricted in our reasonable discretion. No transaction is accepted by us until we have confirmed to you that it has been accepted.
• We only accept bets made online (including via mobile phone or mobile applications). Once your bet is confirmed, you cannot cancel the transaction. It is your responsibility to ensure that all details of the bet are correct.
• You can monitor all gambling transactions made using your Account by clicking on the "History" button when logged in. You are responsible for all gambling transactions made using your Account.

Protection of Customer Funds

• Your Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking or other insurance system of any jurisdiction. Any monies deposited with us will not receive any interest.
• We hold customer funds separate from company funds in a mixture of bank accounts and in reserve funds which we hold with our payment processors. These funds are not protected in the event of our insolvency.

Inactive Accounts

• If you have not placed a bet using your Account for a continuous period of 12 months, your Account will be deemed inactive. Once your Account has been deemed inactive, we may, upon giving you notice, charge a monthly maintenance fee of £5 or 5% of the balance of your Account. We will continue to deduct this fee until the balance of your Account is zero or you place a bet.

Closing your Account

• If you wish to close your Account, please contact Customer Services ([email protected]).
• We shall be entitled to restrict (pending our investigation) or permanently close your Account: immediately if we discover that you have become bankrupt; immediately if we are required to do so by law enforcement or regulatory authorities or by a court order; if an investigation concludes that you have used the Website for the purposes of fraud, collusion, or unlawful or improper activity; by giving you reasonable notice if you don't supply any information reasonably requested by us; by giving you no less than one (1) month's notice; and/or by giving reasonable notice if we discover or have reason to believe that you have breached these Terms and Conditions.

Errors or Omissions

• A number of circumstances may arise where errors are made in respect of bets placed or payments made by us ("Error"). Save where otherwise set out in these Terms and Conditions, we will not be liable for any Error however caused. We reserve the right to correct any Error and re-settle the bet at the correct price or terms, or to declare such bet void and refund the stake. Where we have paid winnings to you which we can reasonably demonstrate were as a result of an Error, or of you exploiting an Error, we reserve the right to claim back such winnings and/or deduct them from your Account balance.

Cheating, Collusion, Fraud and Criminal Activity

• If we consider in our reasonable discretion that you are engaging, or have engaged, in cheating, colluding with others, use of "bots" or similar software, or fraudulent behaviour or criminal activity (including money laundering, unwarranted chargeback or stolen payment methods), we reserve the right to suspend and/or close your Account withholding any or all winnings and share information (together with your identity) with the police and other appropriate authorities.
• To ensure a secure and fair playing environment, automatic playing of games by software (including "bots", Trojans, worms, logic-bots, auto-folders, AI-software and any software used for opponent-profiling and automatic betting) or the use of any other technical means to manipulate the outcome of the games is not permitted and may result in closure of your Account and cancellation of any winnings/funds.
• To play from Japan is prohibited.

4. Use of the Website

• It is your responsibility to ensure that any bets placed through the Website are correct and placed in accordance with any additional Rules specific to the game.
• No warranty or representation, express or implied, is made as to the accuracy, timeliness, completeness or suitability of the information and materials contained on our Website. The information provided on the Website is for information purposes only and is not intended to amount to advice or recommendations.
• You are solely responsible for the supply and maintenance of all computer equipment, telecommunications networks and internet connection services that you require in order to access and use the Website.
• You may only use the Website for the purpose of placing bets or wagers with us for your own private use. Any commercial exploitation of information from our Website is strictly prohibited.
• You must not use the Website for any purpose which is illegal, fraudulent, abusive, obscene, discriminatory, dishonest or inappropriate. You will fully compensate us for any and all losses, costs and damages arising from any such activity.

5. Responsible Gambling

• As part of our commitment to responsible gambling, we offer a deposit limit, bet limit, time out and self-exclusion facility to each player whereby you can set a limit on the amount that you deposit and spend and/or block access to your account for a specified or indefinite time. You can set these limits in your account settings or by contacting our Customer Services team ([email protected]).
• Requests to increase deposit or bet limits or to re-open your account will take effect only after a cooling-off period of a minimum of twenty-four (24) hours from receipt of the request has elapsed. For further information, please read our Responsible Gaming Policy.
• If you are worried about yourself, or if someone you know is having problems managing their gambling, external support agencies can assist: Gamblers Anonymous (gamblersanonymous.org), Gambling Therapy (gamblingtherapy.org), and Gamtalk (gamtalk.org).

6. Intellectual Property Rights

• All website design, text, logos, graphics, music, sound, photographs, video, software compilations, underlying source code, software and all materials forming any part of the Website are subject to copyright and other proprietary rights which are either owned by us or used by us under licence from third party rights owners.
• You must not use any part of the materials on the Website for any commercial purposes without obtaining a licence to do so from us or our licensors. You must not copy, store, publish, rent, licence, sell, distribute, alter, add to, delete, remove or tamper with the Website or any part of it without our prior written consent.

7. Limitation of Liability

• Nothing in these Terms and Conditions excludes our liability for: death or personal injury arising from our negligence; fraud (including fraudulent misrepresentation); or any other liability which cannot be excluded or limited under applicable law.
• The Website (including all material and information displayed on or via the Website) is provided without any guarantees, conditions or warranties as to their accuracy. To the extent permitted by applicable law, we exclude liability for losses not caused by our breach, losses arising from your breach, unforeseeable losses, business losses, losses caused by your equipment, and failures due to events beyond our reasonable control.
• Subject to the above, and other than in relation to the payment of winnings lawfully won, our liability to you shall not exceed: in the case of liability that relates to a specific bet, the amount of the stake wagered; or in the case of any other matters, an aggregate of ten thousand Pounds Sterling (GB £10,000).

8. Privacy

• Please read our Privacy Policy carefully, which contains important information about the use of your personal data and other information regarding your privacy.

9. Disputes and Complaints

• If you have any complaint about our Website or any of the products or services offered through our Website, please contact our Customer Services team ([email protected]) setting out the details of your complaint. We will review the complaint or dispute and respond to you within fourteen (14) days.
• We always seek to resolve complaints or disputes internally, but if you are dissatisfied with the result, you may refer your complaint to our alternative dispute resolution (ADR) provider or the licensing authority. See our Complaints page for full details.

10. Changes to these Terms and Conditions

• These Terms and Conditions are subject to change and we reserve the right to change them at any time for a number of reasons, including in order to comply with applicable law and/or in order to reflect changes to our Website or our business practices.
• Following your initial acceptance of these Terms and Conditions, we will notify you of any subsequent significant changes before they come into effect. You should check these Terms and Conditions regularly for changes, as your continued use of the Website will be regarded as acceptance of the latest version.

11. Miscellaneous Provisions

• A person who is not a party to these Terms and Conditions shall not have any rights to enforce them.
• Nothing in these Terms and Conditions shall be construed as creating any agency, partnership, or any other form of joint venture between the parties.
• You may not assign or transfer any of your rights or obligations in whole or in part to any third party.
• These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by, and construed in accordance with, the law of Curaçao. Each party irrevocably agrees that the courts of Curaçao shall have non-exclusive jurisdiction to settle any dispute or claim.
• If any provision of these Terms and Conditions is found by a court or a regulator to be invalid or unenforceable, the other provisions will continue to apply.

Restricted Territories

Players from the following Sanctioned Countries are not able to register on, or access, the Website:

• Cuba, Iran, North Korea, Russia, Syria, and the following regions of Ukraine: Crimea, Donetsk and Luhansk.
• Along with the following jurisdictions: Curaçao, Ontario, the Netherlands, the USA, France, Greece, Singapore, Hong Kong, Australia, Germany, the United Kingdom and Japan.